533 Airport Blvd., Suite 400, Burlingame, CA 94010
At least annually, we update our Form ADV, Parts 1 and 2. This document describes the services and business practices and relationships with others. You may receive the most recent Form ADV Part 1 on the Internet at www.adviserinfo.sec.gov. If you would like to receive a free copy of either ADV Part 1 or Part 2, please call (650) 325-5890, or write us at: 533 Airport Blvd, Ste. 400, Burlingame, CA 94010.
UPDATE YOUR INFORMATION
Should you have significant life changes, such as a marriage, birth of a child, change of contact information, death of a spouse, divorce, or other significant change in your financial position, please contact us to determine if such changes will alter your investment objectives, risk tolerance, or investment horizon.
In addition to retaining us as your investment adviser, you have entrusted us with your personal and financial data as well. We recognize that our relationship is based on trust, and that you expect us to act in your best interests to the extent of our capabilities. Because your personal and financial data are your private information, we hold ourselves to high standards in their safekeeping and use.
This means, most importantly, that we do not sell or share for marketing purposes any client or prospective client information with anyone — whether it is your personal information or the fact that you are or may become our client.
Instead, we use your information primarily to complete transactions that you request or to make you aware of other financial products and services that we offer or sponsor.
The information we collect about you
You have given us significant personal information as a required part of creating a relationship for us to provide financial services. You have also provided personal information as part of opening brokerage, insurance, or other related accounts necessary to allow us to provide financial services to you.
In addition to personal information you provide to us, we may receive information about you that you authorize third parties to provide to us. We also may obtain personal information from third parties in order to verify your identity, to prevent fraud, or to help us identify products and services that may benefit you.
Personal information collected from any source may include, among other things, your name and address, Social Security or taxpayer identification number, date of birth, assets, income, account balances, investment activity, and accounts at other institutions.
How we handle your personal information
We do not sell information about current or former clients or their accounts to third parties. In addition, we do not share information about clients or prospective clients, except when needed to complete transactions at your request, or to provide you with administrative and account services. Here are some examples:
In order to complete certain transactions or account changes that you direct, it may be necessary to provide identifying information to companies, individuals, or groups with whom we are not affiliated. For example, if you ask to transfer assets from another financial institution to an account for which we provide investment advisory services, we will need to provide certain information about you to that company to complete the
In certain instances, we contract with nonaffiliated companies to perform services for us and for your account. Where necessary, we will disclose information we have about you to these third parties. In all such cases, we provide the third party with only the information necessary to carry out its assigned responsibilities, and only for that purpose. And we require these third parties to treat your private information with the same high degree of confidentiality that we For example, we utilize a compliance service to insure that we comply with every rule and regulation.
Finally, we will release information about you if you direct us to do so, if we are compelled by law to do so, or in other legally limited circumstances (for example, to prevent fraud).
Protecting Electronic Information
Our concern for the privacy of our clients includes those who use our website — www.lifetimecapitalgroup.com — or communicate with us by e-mail.
Our website and that of our account administrator, uses data encryption, user names and passwords. These technologies provide a high level of security and privacy when you access your account information. Most e-mail communications are not encrypted. Please do not send us account identity information utilizing such systems. We will not contact you asking for this type of
When you visit our website, we may collect certain technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our website. This information may be used, for example, to alert you to available resources, to resolve technical or service problems, or it may be analyzed to improve our Web design and functionality, and our ability to serve you.
How we protect your information
To protect your personal information, we maintain physical, electronic, and procedural safeguards in keeping with industry standards and practices, and we review and adjust these safeguards regularly in response to advances in technology. We require the firms that provide us with services for your account to execute contracts providing for confidential treatment of your information.
What you can do
For your protection, we strongly recommend that you do not provide your account information, user name, or password to anyone. If you become aware of any suspicious activity relating to your account, it is your responsibility to contact us immediately. At no time will we contact you and ask for your user name or password.
We’ll keep you informed
Should you have concerns at any time, please call us at (650) 325-5890.